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terms of service.

General Website Usage

Welcome to Blissful Tripping ("we," "us," or "our"). These Terms of Service govern your use of our digital downloads store, including the purchase and download of digital content, as well as your general use of our website. By accessing, browsing, or making a purchase on our website, you agree to abide by these terms and conditions. Please read this document carefully.
 

1. General Website Usage:

  • You must be at least 18 years old to use our website or make a purchase.

  • You agree not to use our website for any illegal or unauthorized purposes.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Customer Care

At Blissful Tripping, we are committed to providing exceptional customer care to ensure your experience with our digital downloads is positive and enjoyable. This Customer Care Policy outlines our principles and practices for serving our valued customers. Please read this policy to understand how we aim to assist and support you.
 

1. Customer-Centric Approach:

  • We prioritize your satisfaction and aim to meet your needs promptly and effectively.

  • Our customer care team is dedicated to providing friendly, responsive, and professional assistance.
     

2. Accessibility and Communication:

  • You can contact our customer care team through various communication channels, including contact form, email, and live chat.

  • Our response times aim to be prompt, typically within a few hours during business hours.
     

3. Assistance with Digital Downloads:

  • If you encounter any technical issues with your digital downloads, please reach out to us for assistance.

  • Our team will guide you through troubleshooting steps, provide download links, or help resolve any issues promptly.
     

4. Licensing and Copyright Queries:

  • If you have questions regarding the licensing terms or copyright of digital content, our customer care team is available to clarify and assist.
     

5. Refunds and Returns:

  • We adhere to our No-Refund Policy, as outlined in our Downloads & Refunds Policy. However, we are happy to assist with any concerns related to your purchases.
     

6. Privacy and Data Protection:

  • We take your privacy seriously and follow best practices for data protection. Your personal information is handled in accordance with our Privacy Policy as outlined below.
     

7. Feedback and Improvement:

  • We welcome your feedback and suggestions to help us improve our services. Your input helps us enhance your experience.
     

8. Resolving Issues:

  • In the event of disputes or issues, our customer care team is committed to working with you to find a fair and satisfactory resolution.
     

9. Commitment to Quality:

  • We strive to provide high-quality digital content and services. If you encounter any issues with the quality of our products, please let us know, and we will investigate promptly.
     

10. Continuous Training:

  • Our customer care team undergoes continuous training to stay updated on our products and services, ensuring they can assist you effectively.
     

11. Changes to Policy:

  • We may update or revise this Customer Care Policy at any time. The most current version will be available on our website.
     

12. Contact Us:
If you have any questions, concerns, or require assistance, please reach out to our customer care team.
 

At Blissful Tripping, we value your business and are committed to providing you with exceptional customer care. Your satisfaction is our priority, and we look forward to making your next travel adventure everything you want it to be and more.

Privacy & Safety

This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you interact with our digital downloads website. We take your privacy seriously and are committed to safeguarding your data. Please read this policy carefully to understand how we handle your information.
 

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, billing address, and payment information when you make a purchase on our website.

  • Usage Information: We collect information about your interactions with our website, including the pages you visit, the products you view, and your browsing history.

  • Device and Browser Information: We may gather information about the device and browser you use to access our website, including your IP address, device type, and browser type.
     

2. How We Use Your Information:

  • To Process Transactions: We use your personal information to process and fulfill your digital downloads orders, including sending download links and receipts.

  • To Improve Our Services: We analyze usage data to enhance the functionality and user experience of our website.

  • To Communicate: We may use your email address to send transactional emails, updates, and promotional offers related to our digital downloads.

  • To Ensure Security: Your information is used to monitor and prevent fraudulent activities and unauthorized access to our website.
     

3. Data Protection:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Payment transactions are processed through secure third-party payment providers, and we do not store your payment information.
     

4. Cookies:

  • We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about your preferences and activities on our website.
     

5. Third-Party Links:

  • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
     

6. Data Retention:

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
     

7. Your Rights:

  • You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional emails from us.
     

8. Changes to Privacy Policy:

  • We may update or revise this Privacy Policy at any time. The most current version will be available on our website.
     

9. Contact Us:

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us.
 

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with these terms, please do not use our website or make a purchase.

Payment Methods

Credit / Debit Cards

Apple Pay

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